Built by first responders. Structured for real recovery
At Operational Reset Equine, we understand that trauma isn't just a story—it's a physiological state. Our team is dedicated to providing specialized, trauma-informed equine-assisted recovery for first responders and veterans. We focus on nervous system regulation and building resilience through clear, experiential programming that respects the unique operational experiences of those who serve.
Meeting You Where You Are
Our team is dedicated to supporting first responders and veterans through specialized equine-assisted trauma recovery. We provide a professional, peer-led environment where the horse acts as a mirror for regulation and resilience, fostering sustainable growth in a confidential setting.
Lisa-Marie Loeffen
Lead Clinician & Equine-Assisted Trauma Recovery Specialist
With over 25 years of experience supporting individuals and families across the lifespan, Lisa-Marie Loeffen specializes in trauma, PTSD, operational stress injuries, and complex mental health challenges. Her professional background spans mental health, child welfare, rehabilitation, education, and community-based care, bringing a grounded, practical, and holistic approach to recovery. As a certified Equine-Assisted Therapy practitioner and owner of an equine-facilitated therapy practice, she integrates trauma-informed psychotherapy with experiential, ground-based equine work to support nervous system regulation, emotional awareness, and meaningful behavioural change. Her approach aligns with the Operational Reset Equine model, emphasizing safety, regulation, connection, and real-world functional improvement for first responders and individuals impacted by cumulative stress and trauma. Her clinical work incorporates trauma-informed, solution-focused, mindfulness-based, and strengths-oriented practices within a collaborative, person-centered environment. She is committed to creating a respectful, non-judgmental, culturally responsive, and anti-oppressive therapeutic space where clients feel safe to engage in recovery at their own pace.
Lisa-Marie Loeffen is a registered member of the Ontario College of Social Workers and Social Service Workers and also holds certifications in Coaching and Leadership Development. Services are available in both English and French.
Our Shared Approach
We share a non-negotiable commitment to safety, strict confidentiality, and evidence-informed practice. Our experiential programming with horses offers a structured environment where participants can explore nervous system states in real-time, rebuild trust, and develop regulation skills that transfer directly to their operational lives.
Confidentiality & Safety
We prioritize a secure environment where first responders and veterans can explore recovery without fear of judgment. Every session is protected by strict professional ethical standards and peer-informed protocols.
Our shared approach is rooted in creating a sanctuary of psychological safety and unwavering confidentiality. We utilize evidence-informed, experiential programming where horses act as partners in recovery. By engaging in structured ground-based interactions, participants experience immediate feedback on their nervous system regulation, bridging the gap between clinical theory and lived resilience.
Safety, Evidence, and Horses
OUR PHILOSOPHY
Experiential Learning
Moving beyond talk therapy, our equine-assisted sessions provide concrete, felt-sense experiences. Patients rebuild trust and somatic awareness through active engagement with the herd's authentic responses.